Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If you are not entirely happy with your purchase, you may request a return under the conditions outlined below.

Return Period

Return requests must be made within 30 days from the delivery date of your order.

Return Requirements

To qualify for a return, items must meet all the following criteria:

The product is unused and in its original condition.
All original packaging and accessories are included.
There are no signs of damage or wear after delivery.
The item is returned in a condition that allows proper inspection.

Returns that do not satisfy these conditions may be refused.

Items Not Eligible for Return

The following items cannot be returned:

Customized or personalized products.
Digital products and downloadable content.
Gift cards.
Clearance or final sale items.
Items showing excessive wear or misuse.

Return Shipping Costs

Customers are responsible for return shipping fees unless the return is due to a defect, damage, or incorrect item received from us. Shipping fees for your original order are calculated and displayed at checkout.

Refund Process

Once we receive and inspect your returned item (processing time: 2-4 business days), we will notify you whether your refund is approved or rejected.

If approved, refunds will be processed to your original payment method within 7-10 business days. Please note that your bank or credit card issuer may require additional time to reflect the refund.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please keep all original packaging and contact us immediately at 【请替换：客服邮箱】 so we can resolve the issue promptly.